Privacy Policy
DATA PROTECTION
In connection with the processing of personal data, we provide you with the following information in accordance with Article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).
Controller
BIOLAMPA s.r.o. with registered office BIOLAMPA, s.r.o., Kollárova 51 974 01 Banská Bystrica ID No.: 45265283 is a private company registered in the Commercial Register kept by the District Court in Banská Bystrica, insert number 17216/S.
What personal data we process
When creating an account
The only mandatory data are your name and e-mail address. However, you can also provide us with other optional personal data such as postal address, billing address, telephone contact.
When creating an order
When you make a purchase, we require from you the personal data necessary to process your order, such as name, email address, postal address, billing address and telephone contact.
You do not enter any information on our site to pay for the order. All offered forms of payment for goods via the Internet are made directly on the website of the bank or payment gateway Tatra banka CardPay, which will only provide us with information about the success of the payment.
What we use personal data for
Provision of services
Based on the data we collect from you, we are able to deliver our services to you in accordance with our Terms and Conditions, for example to process your order. We also need this data for our accounting and billing records.
The data and information we collect about you when we provide our services to you and when you log in to your account is used to help us ensure that your account and the information you hold in it is up to date.
Communicating with you
We use your contact information to send you notices related to the provision of our services, or to respond to you when you ask us a question or ask us to change your details in your order or user account. We also process your contact details as well as details of your purchases in the event that you make a complaint or return goods that have been delivered.
If you have given us your consent to do so, we also send you information about news and current offers that may be of interest to you by email. You can unsubscribe from these emails in your account or by clicking on the "unsubscribe" option in the email you receive.
Legal Basics
Performance of the contract - in the case of ordering goods and setting up a user account, but also in the case of your participation in a consumer competition.
Consent - especially in connection with sending commercial communications about news and current offers or other forms of marketing. Any consent given is voluntary and can be withdrawn at any time, but this does not affect the lawfulness of the processing prior to its withdrawal. You can control the sending of commercial communications about news and current offers in your account.
To comply with our legal obligations - when storing data about you and your order in our accounting system or when disclosing data to state and other authorities that supervise our activities or that resolve disputes or execute decisions.
Our legitimate interest - in improving and personalising our services for certain marketing activities or in relation to security and rights protection as we have set out above. In these cases, we will always carefully consider whether the processing will constitute a disproportionate interference with your rights.
Who we disclose data to
We do not disclose, share, or share your personal data with any other entities, except in the situations described below:
If you request us to do so
We disclose or make available personal data if you request us to do so. We make disclosures to third parties in the case of a delivery service, unless you have chosen the delivery method "Personal collection" or "Electronic" when placing your order.
In cases of external processing
Your personal data is held by some of our partners who process it for us, on our instructions and in accordance with this document. In doing so, they comply with all necessary security, technical and organisational measures to provide your personal data with the required protection.
For legal reasons
We may also retain or disclose your data to others in order to comply with obligations under the law, to comply with requests from government and other authorities, to assert our claims or to defend ourselves in proceedings where others assert claims against us.
The categories of third parties to whom we disclose personal data for these reasons include, for example, courts, governmental and other authorities competent to exercise control over our activities, to settle disputes or enforce decisions, or our legal and accounting advisors and auditors.
How long we keep your data
We retain personal data relating to your user account for as long as you have an account, as it is necessary for us to operate the account. If you do not have an account set up, we will retain your personal data relating to the order you have processed for the necessary period of time imposed by law. In the case of the Accountancy Act, VAT Act etc, the period may be 10 years.
Your rights as data subjects
The fact that we process your personal data gives you a number of rights. If you exercise any of the rights set out below, we will inform you of the processing of your request within 30 days of the date of receipt of your request by us. In justified cases, we may extend this period to 60 days, which we will inform you of.
Right of access to your personal data
You have the right to obtain confirmation from us as to whether personal data is being processed about you and, if we are processing your personal data, we will provide you with information about what data we are processing about you, for what purpose, to whom your personal data has been disclosed.
Right to erasure of personal data
You have the right to erasure of your personal data that we process about you if the following conditions are met and no legal exceptions apply:
- the data are no longer necessary for the purposes for which they were collected
- you withdraw your consent to the processing of your personal data and there is no other legal basis for processing it
- you object on the basis of your particular situation to the processing of your personal data processed on the basis of legitimate interest and the legitimate grounds for processing do not prevail, or you object to processing for the purpose of direct marketing
- the personal data have been unlawfully processed.
In the event that you cancel your account with us, we will proceed to delete the data for which this is possible and to cancel the account within 10 days.
Right to restriction of processing
You have the right to temporary restriction of processing in the following cases:
- if you believe that we are processing incorrect personal data about you, until such time as the accuracy of that personal data has been verified,
- the processing of your personal data is unlawful and you decide to request a restriction of the processing of your personal data instead of erasure,
- we no longer need the personal data for the purposes of the processing, but it is necessary for your own purposes of establishing, exercising or defending your legal claims,
- if you object to the processing of your personal data, pending verification that the legitimate grounds for processing your personal data outweigh your legitimate interests.
Right to data portability
You have the right to obtain personal data that we process about you on the basis of consent and/or contract and that we process by automated means, we will provide it to you in a structured, commonly used and machine-readable format, unless prevented by technical or legal obstacles.
Right to object
You have the right to object on grounds relating to your particular situation to the processing of your personal data which is carried out on the basis of our legitimate interest, including the right to object to profiling based on our legitimate interest.
How you can exercise your rights
If you have any questions about this document or the use of your personal data, or wish to exercise your rights described in this document, you may contact us by email at biolampa@biolampa.sk or by writing to us at our company address.
BIOLAMPA s.r.o.
sign: Kollárova 51 974 01 Banská Bystrica
ID: 45265283
The company is registered in the Commercial Register of Banská Bystrica, insert number 17216/S.
Please indicate in your application your name, surname, e-mail address or permanent address. If you do not provide us with the above information, it will not be possible to comply with your application. We require this information from you in order to verify your identity and to ensure that we do not provide your personal data to an unauthorised person.
Copyright
All materials published on the website www.biolampa.sk of BIOLAMPA s.r.o. are protected by copyright law. The products and services listed on the website www.biolampa.sk, information about them and their depictions may be protected by other rights of the data subjects.
Any part of the website www.biolampa.sk (especially descriptions, pictures and illustrations or other documentary parts of the products sold, purchase descriptions and breakdown of categories, products, related products and parameters) may not be copied electronically or mechanically and made available to the public without the prior written permission of the copyright holder.
BIOLAMPA s.r.o. shall not be liable to any other party for any direct, indirect, special or other consequential damages caused by the use of information from its own or linked websites, including (but not limited to) lost profits, costs incurred, business interruption and other damages.
BIOLAMPA s.r.o. makes no warranties or representations except those implied by law and those warranties in excess of law provided by the suppliers of products and service providers offered on www.biolampa.sk, to the extent expressly stated for such products and services.